You can collect
your payments from the Post Office if
you:
hold a Post
Office card account; or
hold a current
account that allows you to withdraw
cash from the PostOffice. Contact
your local bank or building society
to find out if you are entitled to
this.
hold a National
Savings Easy Access Savings Account
Post Office
card account
The Post Office card account is designed
for receiving benefits, state pensions
and war pensions. The card account can't
be used to receive other payments, for
example wages. You can't go overdrawn
with it and you can't pay bills by Direct
Debit. The account will be opened in
your name and will come with a card
and a Personal Identification Number
(PIN). Your PIN number should be kept
secret because, together with your card,
it allows you to withdraw money from
your account.
Withdrawing
money at a Post Office To collect your money from
a Post Office branch, you'll need your
cash card and your PIN number. When
you pass your card over the counter
you will be asked to enter your PIN
into a keypad that is standing on the
counter. If you enter your PIN correctly,
you will then be able to withdraw money.
You'll get a receipt every time you
withdraw cash and you will also receive
a quarterly statement if you hold a
Post Office card account.
Try out the simulator
below to learn how to get money from
the Post Office using your card and
PIN.
Once
you have used the keypad to withdraw
cash you'll receive a receipt like the
one below. To find out what it all means,
move you pointer over the receipt and
details will pop up.
