As a consumer
and customer you have certain rights, but you
also have responsibilities. There are more details in our Consumer
rights and responsibilities
section.
If you live somewhere you use services. You use electricity and/or
gas and you need water. If you are using these services you have
to pay for them.
Below we give you some examples of what can happen if you don’t
take your responsibilities seriously and pay your bills.
Activity:
Move over a sentence below to see what could happen if
you don't pay!