Whenever you buy anything, you have certain rights and responsibilities.
Under the law, your rights vary depending on what it is you are
buying - goods or services.
Choose from any of the following:
This section will help you understand
what 'goods' are, and what rights and responsibilities you have when
purchasing goods that turn out to be faulty.
This section will help you understand what 'services' are,
and what rights and responsibilities you have when purchasing
turn out to be unsatisfactory.
Buying financial products and services
is a huge subject. This section gives you a brief introduction
to your rights, and suggests sources of expert help and advice.
A set of brief activities you can
use to test your knowledge of the